SERVICES > Tips for new Swissquote users
Customer Care




Welcome to Swissquote, Switzerland's leading online broker. Swissquote’s platform offers a wide range of financial information and services. For a preliminary glimpse, we recommend that you take our guided multimedia (sound and image) tour.


 Recommended links
   Forum
   Private clients
   Seminars
   Search engine
The following animations will guide you on your first steps.

  Site Presentation

The demo film below explains in a lively way how to select the language and access the account, as well as the site’s different sections.

This animation also proposes a more detailed explanation of the Markets and Quotes section, which is the true heart of the platform.

See demo
  Trading demo: use of the account

Here you find out how the account works and how to use it. Its secure access mode (level 3) and management (editing a profile, bank forms, etc.) are highlighted.

The film also provides a full demo of how a stock market order is processed.

See demo
  Personal Pages

The Personal Pages allow you to create lists containing your preferred securities and tracking them in real time thanks to Runner.

The animation below shows these two features and provides a step-by-step account of how to create a Personal Page.

See demo

Stay on Top of the Game

Swissquote informs you of its platform’s innovations through its free e-newsletter, which highlights new or upcoming tools, new functions and features, new services or existing service enhancements. It also provides news about innovations affecting the organisation or its users.
With its Forum, Swissquote offers investors a platform where they can find and exchange information and opinions about the economy, politics, indices, securities, options, forex and precious metals.
Swissquote proposes a series of theme-based training seminars in three languages, provided at different locations in Switzerland.
At our Customer Care Center, specialists advise and guide clients in five languages. You can reach the Customer Care Centre Monday through Friday from 8 a.m. to 10 p.m. and Saturdays from 9 a.m. to 1 p.m.