Password recovery

Forgot your account password? Don’t worry, you can recover it safely and easily.

Lock with password

Forgot password

Swissquote App or eBanking 

If you need to reset your password for Swissquote App or eBanking, you can request a new one via password recovery.

CFXD or Metatrader 4/5

If you need to reset your password for CFXD or Metatrader 4/5, please print and complete the form Change Password Request, which you can return by picture or scan to forex.support@swissquote.ch or by fax on +41 22 999 94 16.

Change Password

Swissquote App or eBanking 

'My Account' (top‑right menu) > 'Settings'

CFXD desktop

'Settings' (top‑left menu) > 'Customise Platform' > 'Security'

Metatraders desktop

'Tools' (top‑middle menu) > 'Options' 

Top questions

Got further questions?

If you didn’t find the information you were looking for or you still have questions, check out other Help categories.

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Be aware of the risk

Trading foreign exchange, spot precious metals and any other product on the Forex platform involves significant risk of loss and may not be suitable for all investors. Prior to opening an account with Swissquote, consider your level of experience, investment objectives, assets, income and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not speculate, invest or hedge with capital you cannot afford to lose, that is borrowed or urgently needed or necessary for personal or family subsistence. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor if you have any doubts. The content of this website represents advertising material and has not been submitted to nor approved by any supervisory authority.