Password recovery

Forgot your account password? Don’t worry, you can recover it safely and easily.

Lock with password

Forgot password

Swissquote App or eBanking 

If you need to reset your password for Swissquote App or eBanking, you can request a new one via password recovery.

Advanced Trader or Metatrader 4/5

If you need to reset your password for Advanced Trader or Metatrader 4/5, please print and complete the form Change Password Request, which you can return by picture or scan to or by fax on +41 22 999 94 16.

Change Password

Swissquote App or eBanking 

'My Account' (top‑right menu) > 'Settings'

Advanced Trader desktop

'Settings' (top‑left menu) > 'Customise Platform' > 'Security'

Metatraders desktop

'Tools' (top‑middle menu) > 'Options' 

Got further questions?

If you didn’t find the information you were looking for or you still have questions, check out other Help categories.