End of year: what you need to know

On this page, you will find essential information on market access, tax returns, and our help services.

Availability and delivery time

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Availability

Tax statements for 2025 can be ordered starting from 1 January 2026.

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Orders placed by 15 February 2026

Delivery by 28 February 2026 at the latest.

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Orders placed after 15 February 2026

Standard delivery timeframe of 10 working days (excluding capital gains requests).

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Special year-end hours

The festive period means adjusted market times. See the schedule below for our teams and departments.

 CUSTOMER CARE CENTERFOREX SUPPORTFOREX TRADING DESKPAYMENT PROCESSING
Wednesday 24 December 2025Open from 8am to 10pm CET Open from 12am to 10.30pm CET 
Thursday 25 December 2025ClosedClosedClosed for day and night sessions 
Friday 26 December 2025Open from 8am to 10pm CETOpen from 8am to 6pm CETClosed during the night / Resumption of trading at 8am CET - 10.55pmOpen at reduced capacity
Wednesday 31 December 2025Open from 8am to 10pm CETOpen from 8am to 6pm CETOpen from 12am to 10.30pm CET 
Thursday 1 January 2026ClosedClosedClosed for day and night sessions 
Friday 2 January 2026Open from 8am to 10pm CETOpen from 8am to 6pm CETOpen from 12.30am to 10.55pm CETOpen at reduced capacity

Please also note that: 
Orders via telephone will not be processed outside the usual hours. 
Orders placed over the festive period or when the relevant market is closed will be executed on the next trading day.

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Be aware of the risk

Trading leveraged products on the Forex platform, such as foreign exchange, spot precious metals and Contracts for Difference (CFDs), involves significant risk of loss due to the leverage and may not be suitable for all investors. Prior to opening an account with Swissquote, consider your level of experience, investment objectives, assets, income and risk appetite. Losses are in theory unlimited and you may be required to make additional payments if your account balance falls below the required margin level and therefore you should not speculate, invest or hedge with capital you cannot afford to lose, that is borrowed or urgently needed or necessary for personal or family subsistence. Over the past 12 months, 73.10% of retail investors have either lost money when trading CFDs, experienced a total loss of their margin at the closing of their position or ended up with a negative balance after closing their position. You should be aware of all the risks associated with foreign exchange trading and seek advice from an independent financial advisor if you have any doubts. For more details, including information on the leverage effect, how margins work, and counterparty and market risks, please refer to our Forex and CFD Risk Disclosure. The content of this website represents advertising material and has not been submitted to nor approved by any supervisory authority.

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