Mobile level 3

A security shield for your account

Keep your finances scam-proof with Mobile Level 3. This feature delivers a two-factor authentication process: a powerful barrier against phishing and the assurance that your capital is always protected.

shield with check mark 3D
What is Mobile Level 3?
Mobile Level 3 Security

Mobile Level 3 is a two-factor authentication that allows you to use your smartphone to confirm your login, transactions and other important actions.

This feature is integrated in the Swissquote app, making it faster and more secure than the usual forms of authentication via email or SMS.

How to activate it?
Successful ML3 UI

Mobile Level 3 can only be activated on a single device.

  1. Download and install the Swissquote app on your smartphone

  2. Activate Mobile Level 3

          

           If you have not yet activated Mobile Level 3 on your account:
     

    • Open the app and log into your account. If Mobile Level 3 is not yet activated on your account and biometric feature enabled on the Swissquote app, it will automatically be activated when onboarding a new device.

    • You can also activate it manually from the Mobile Level 3 menu in the Swissquote app:
      Log in to your mobile app and tap the profile icon in the top-right corner. There, you’ll find the Mobile Level 3 menu to enable this feature.

       

      If you want to transfer Mobile Level 3 to a new device:
       

    • You can transfer Mobile Level 3 to a new device to by using your current Mobile Level 3 device or the physical Level 3 card.
  3. You’re all set!
    You will now receive notifications on your phone to approve important actions.
What can you do with it?

Mobile Level 3 allows convenient and secure authentication for the following actions:

  • Login to your eBanking and eTrading platforms
  • Login to your Swissquote app
  • Trading operations
  • Payments & transfers
  • Making changes to your profile and settings
Are there other alternatives?

To ensure the security of your account, Swissquote always requires two-factor authentication to verify your login and transactions.

We highly recommend Mobile Level 3 as your authentication method, as it is the fastest and most secure option.

If you don’t activate Mobile Level 3, you will instead receive a one-time password via SMS to confirm your login and transactions. Please ensure your phone number is up-to-date in your account Profile.

How to confirm an action with Mobile Level 3
1

The authentication window pops up when performing an important operation.

2

With Mobile Level 3 activated, you will receive a notification on your smartphone. Tap it to proceed.

3

Verify that the confirmation code in the authentication window matches the code on your smartphone.

4

Tap "Confirm" to validate the operation.

Requirements

Mobile Level 3 is available to all clients with a Swissquote account. It can only be activated on a single device.

The Swissquote app must be installed on a compatible device with biometrics enabled:

  • iPhone or iPad – check the app description on the App Store to see supported iOS versions
  • Android smartphone or tablet – check the app description on Google Play or the Huawei AppGallery to see supported Android versions
Keep your app updated!

For security reasons, some Mobile Level 3 functionalities may be unavailable if you have an outdated version of the Swissquote app installed on your device.

We add new features regularly, so keeping your app up-to-date also allows you to enjoy the best trading experience and seize the hottest opportunities!

Top questions
Got further questions?

If you didn’t find the information you were looking for or you still have questions, check out other Help categories.

Go back to Account security categoryGo back to Help Center 

Follow us

Be in the know

Sign up to our newsletter and receive a monthly selection right in your inbox

Subscribe to our newsletter
Become a client
Open your account
Refer a client
Refer a friend (Trading)
Refer a friend (Forex)
HELP & Support
Help center
Customer Care
Legal info & documents
Sponsors
UEFA Europa LeagueUEFA Women’s EURO 2025Genève ServetteZSC Lions

Be aware of the risk

Trading leveraged products on the Forex platform, such as foreign exchange, spot precious metals and Contracts for Difference (CFDs), involves significant risk of loss due to the leverage and may not be suitable for all investors. Prior to opening an account with Swissquote, consider your level of experience, investment objectives, assets, income and risk appetite. Losses are in theory unlimited and you may be required to make additional payments if your account balance falls below the required margin level and therefore you should not speculate, invest or hedge with capital you cannot afford to lose, that is borrowed or urgently needed or necessary for personal or family subsistence. Over the past 12 months, 76.32% of retail investors have either lost money when trading CFDs, experienced a total loss of their margin at the closing of their position or ended up with a negative balance after closing their position. You should be aware of all the risks associated with foreign exchange trading and seek advice from an independent financial advisor if you have any doubts. For more details, including information on the leverage effect, how margins work, and counterparty and market risks, please refer to our Forex and CFD Risk Disclosure. The content of this website represents advertising material and has not been submitted to nor approved by any supervisory authority.

AI-generated content

Some of the visual content on our website has been generated and/or enhanced using artificial intelligence (AI) applications. However, all content undergoes thorough human review and approval to ensure its accuracy, relevance, and compliance with the needs of our users and clients.

Website & App Privacy PolicyLegal InformationVulnerability Disclosure
© Swissquote 2025. All rights reserved.