Outsmart phishers

• Web domains other than Swissquote’s official ones*
• Distorted Swissquote logos or low-quality content
• Inaccurate or suspicious email address
• An abundance of typos or poor grammar
• Communication in a language other than the one set in your Swissquote account
• Links to disclose personal data or account details
• Unrequested emails, phone calls, SMS or private messages from a source posing as Swissquote
• Suspicious email attachments requesting that you install potentially malicious software or make a payment
• Invitations to invest in wonder financial products
• Requests to transfer your money with the promise to receive a larger amount in return
• Demands to unblock your account, to change your account credentials or to unsubscribe from an offer
• Install remote access tools such as AnyDesk, TeamViewer, or similar software

*Swissquote’s official domains are: trade.swissquote.ch, trade.swissquote.co.uk, inx.swissquote.eu, trade.swissquote.cy, swissquote.ch, swissquote.com, swissquote.info, swissquote.ae, swissquote.co.uk, swissquote.sg, swissquote.lu, swissquote.eu, swissquoteasia.com, swissquote.bank, swissquote.mt

• Ignore emails, SMS and phone calls asking you to reveal your account credentials or card details
• Never download an attachment or install any software if coming from a suspicious source
• Check your Swissquote account regularly to spot any irregular movements
• Always check the email address of a sender
• Avoid using a search engine to access Swissquote’s login page (e.g. Google or Bing)
• To log into your digital banking ecosystem, type Swissquote’s URL into your browser yourself. You can also add https://swissquote.com and https://swissquote.ch to your bookmarks
• Verify the security of any website you’re visiting – it should always start by “https://”
• Install an anti-phishing extension in your browser
• Protect your devices with an antivirus program and firewall, plus update them regularly
• Lock your smartphone and other devices when you are not using them
• Always log out from your account when you have finished your operations

In general, be sceptical of claims of instant returns or high yield with no risk, and keep in mind that being pressured to make a decision quickly is usually a red flag. Remember to never fill in any page or form you may be redirected to with your account credentials, card details, or other sensitive information.

In all cases, if you suspect you have been a victim of fraud, we recommend you to change your password immediately. Find out more about scam types and how to prevent them here.